Last Updated: February 27, 2015
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
The types of information, including without limitation personal information, ("Information") we may collect from users through the Services are:
First and Last Name
Email address and password
Address, City and State (optional)
Country and Postal Code
Comments and feedback about volunteer experiences (optional)
Student Loan Account #
Information about your interests and skills (optional)
Customized email preferences (optional)
Other categories of information required or requested by an Agency to register for a particular volunteer opportunity.
For Agencies who use the Services to host volunteer opportunities we may collect:
Administrator Information - First and Last Name; Email; Telephone Number; Postal Code; Username and Password. Address and City (optional); State; Country
Agency Information - Agency Name; Contact Information (Contact Title, First and Last Name, Telephone Number, Address, City, State, Country, Postal Code, Email); Description of Services; Mission Statement; Tax ID/EIN, NCES school ID, and/or proof of non-profit status, as applicable; Affiliations; Volunteer Type Category. Web site Address; Fax (optional).
Volunteer Opportunity Information - Opportunity Title; Contact Email; Description; Volunteer Type; Location Information (either Street Location or "Virtual" Designation). Required Skills and Other Requirements; Date; Time; Commitment Information; Volunteer Age; Group Size (optional); photo (optional).
We do not sell, rent, or trade our user Information (whether volunteer, administrator, or nonprofit users) to outside parties. We use the Information we collect about you to provide and improve the Services, facilitate the volunteering process, respond to your requests, and to provide information to you about SponsorChange and related industry topics.
Please be aware that, to the extent required to provide our services, we share your Information with volunteer users, Agencies, our third-party service providers, or our Partners, as applicable. We may use our email lists for sending out SponsorChange outbound communications. We also reserve the right to use your Information to send you transactional e-mails, and you cannot opt out of receiving transactional e-mails without deleting your account (by email us at email@example.com).
Please note that any feedback or comments provided by you on the Web site may be generally accessibly by any visitor to the Web site. Therefore, please take care when posting feedback or comments to the site, as you will forfeit the privacy of that information.
If you are a volunteer user, we may also use your Information in the following ways: If you indicate to us that you are interested in creating a personalized account, the information we gather from you will be used to provide you with the Services and permit you to: access the account, customize your profile with skills and interests, customize outbound email services, review your connection history and/or post a resume that can be sent as an attachment to inquiries you make using the SponsorChange service.
If you indicate to us that you are interested in a particular volunteer opportunity and provide us with your Information using the Services, we will forward your Information to the Organization that listed that opportunity so that the Organization can contact you regarding your potential involvement, and, if the particular Organization (including an Organization that is a Partner) has a regional or national office or is closely affiliated with or a member of a related Organization (each, an "Affiliate"), then we may also share your Information with the applicable Affiliate. Each such Organization, however, has its own policies regarding collection and use of personal information and we are not responsible for their use of your Information. For more about an Organization's policy, please contact them directly using the contact information posted for that Organization on our Web site.
To the extent that you have provided any Information to us through our Services regarding volunteer opportunities associated with one of our Partners or have accessed the Services through a Partner, we may share your Information and connection history with the applicable Partner. Each of our Partners has its own policies regarding the collection and use of personal information, and SponsorChange is not responsible for their use of your Information. Furthermore, our Partners may collect additional information from you, independent of SponsorChange.org, in connection with the volunteer services.
If you are an Organization, we may also use your Information in the following ways: If you submit Information to us as an Organization, then, subject to the terms and conditions as a nonprofit member of SponsorChange, your Information (excluding your EIN number) will be accessible by anyone who accesses SponsorChange. In addition, we may share your Information, including your EIN number, with selected Partners in order to verify your Organization's identity and tax status.
Agencies who receive email addresses from potential volunteer signups are strongly encouraged to adopt privacy standards similar to those of SponsorChange (but in each case, you must comply with all applicable privacy laws and regulations). Inappropriate use of personal information received from SponsorChange may jeopardize nonprofit membership with SponsorChange. SponsorChange reserves the right to determine, in its discretion, what constitutes inappropriate use of this information and to terminate Organization access to the Services for such misuse.
Pages on the Services and emails that SponsorChange sends to you may contain small image files called web beacons. Web beacons are used as a mechanism to help us track your visits to our site and whether or not you open our emails. In addition, we use several third-party services that embed web beacons on our site for similar tracking purposes. These third-party services are used to provide additional features to users, such as the ability to share content on our site with your social network.
The Services contains links to other third-party sites. SponsorChange is not responsible for the privacy practices or the content of such third-party sites.
If you are a nonprofit member or volunteer with a personal SponsorChange account (either through our mobile application, http://www.SponsorChange.org/, or a Partner's Web site) you may review and make changes to all of your Information that we collect and maintain online by simply inputting your username and password where indicated on the applicable Service. If you are a volunteer with a personal SponsorChange account, once you login in, you may make any changes or correct factual errors in your account by changing the information on your login page. This option is available to better safeguard your Information, subject to downtime for standard maintenance and support. You do not need to contact us to access your record or to make any changes. If you have problems changing your Information, please contact Community Services at firstname.lastname@example.org. If you are an Organization administrator, you may make any changes or correct factual errors in your administrator, organization and opportunity information. We use this procedure to better safeguard your Information. You do not need to contact us to access your record or to make any changes. If you have problems changing your Organization's Information, please contact Community Services at email@example.com. If you are a nonprofit member or volunteer with an account and would like to have your Information deleted from the site, you may contact Community Services at firstname.lastname@example.org.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of Information, we have put in place reasonable physical, electronic, and managerial procedures in an effort to safeguard and secure the Information we collect online. If you have any questions about our data security or data retention practices, please email us at email@example.com and we will work to provide you with the answers you require.
We appreciate your questions or comments about this privacy statement, the practices of the Services, or your dealings with SponsorChange. We also want to work carefully with you to resolve any disputes or issues you might have. Please send email to firstname.lastname@example.org or you can visit contact us page.
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